We are experts in repairing desktop Fused Deposition Modeling (FDM) 3D printers and Stereolithography (SLA/Resin) 3D printers. Our technicians are experienced with a diverse range of brands, including: Creality Ultimaker Bambu Labs Prusa Elegoo FlashForge Makerbot Anycubic Raise3D Voron ...and many more. If your printer's brand isn't listed, or you're uncertain whether we can service your model, please don't hesitate to reach out. W

We offer both on-site and in-shop 3D printer repair services. There is an additional fee for on-site service depending on location and travel time.

Repair timelines at Bauen Innovations typically range from 1 to 6 weeks, depending on the complexity of the issue and our current workload. While we strive for efficient turnaround, 3D printer repair is inherently more time-intensive than many other types of technical service for several key reasons: Iterative Diagnostics: Unlike most electronics, 3D printers require test prints after each adjustment. Each diagnostic cycle—adjust, print, evaluate—can take hours or even overnight. It’s not uncommon to run a 12-hour test print only to identify a new problem, requiring further troubleshooting. Extensive Calibration: Successful repair demands meticulous calibration: bed leveling, axis alignment, belt tensioning, and part testing. Achieving reliable print quality is a multi-step process, not a quick fix. Complex Problem-Solving: Diagnosing failures is rarely straightforward. Issues may stem from hardware, software, or design problems, often requiring a methodical process of elimination to identify the root cause. This investigative approach can significantly extend repair time. Parts Sourcing & Lead Times: With the wide variety of 3D printer models and brands, sourcing the right parts can be unpredictable. Common components may be readily available, but specialized or imported parts can take up to three weeks (or longer) to arrive, especially if back-ordered or subject to manufacturer delays.

Remote diagnostics and troubleshooting is available only to yearly service contract holders. Reach out to us to learn more about our 3D Printer service contracts.

Yes, Bauen Innovations offers maintenance contracts tailored to meet the specific needs of our clients. Our contracts typically include scheduled maintenance visits to ensure your 3D printer(s) operate at optimal efficiency, as well as discounts on non-scheduled service calls /emergency repairs and parts. Our standard biannual scheduled maintenance contracts includes: 1. 3x year scheduled maintenance 2. 12% discount on all parts and labor (emergency and regular service) 3. Priority service & support and more Please contact us to discuss how we can customize a maintenance contract to suit your needs.

Yes, Bauen Innovations is equipped to service commercial and industrial clients. Our internal organization ensures efficient project management, while our team's extensive technical knowledge covers both hardware and software across a wide range of 3D printer models. We specialize in providing reliable, high-quality repairs that meet the rigorous demands of commercial and industrial applications, ensuring minimal downtime and optimal performance for your 3D printing operations.

Common signs that your 3D printer may require professional repair include: Inconsistent or declining print quality Frequent or persistent nozzle clogs Error messages or abnormal status alerts Unusual noises during operation (grinding, clicking, etc.) Connectivity or communication issues with your computer or network